Terms of Service

By accessing or using the Sonvei website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website or make a purchase.

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site. You may not attempt to gain unauthorized access to any part of the website, its servers, or any connected systems. We reserve the right to restrict or terminate access to the website at our discretion.

We make every effort to display our products accurately, including descriptions, dimensions, and images. However, due to the handmade nature of our ceramic objects, slight variations in color, texture, and size may occur between individual pieces. These are inherent to the material and process and are not considered defects. We do not guarantee that product descriptions or other content on the website are entirely free of errors.

All prices are listed in USD and are subject to change without prior notice. We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product information. If your order is cancelled, you will receive a full refund to your original payment method. Placing an order constitutes an offer to purchase, and we may accept or decline that offer at our discretion.

Payment is processed at the time of purchase through secure third-party providers. We accept major credit cards and PayPal. By completing a purchase, you authorize us to charge the payment method provided. All transactions are encrypted and processed securely.

Shipping times, delivery costs, and return conditions are detailed in our Shipping Policy and Returns pages. By placing an order, you agree to the terms described in those policies.

All content on this website — including text, images, product designs, logos, and graphics — is the property of Sonvei or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this website without our prior written permission.

To the fullest extent permitted by law, Sonvei shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or the purchase of any products. Our total liability to you for any claim shall not exceed the amount you paid for the relevant product or order.

You agree to indemnify and hold Sonvei harmless from any claims, damages, or expenses arising from your use of the website, violation of these terms, or infringement of any rights of a third party.

These Terms of Service shall be governed by and interpreted in accordance with applicable laws. Any disputes arising from these terms or your use of the website shall be resolved in the appropriate courts of the relevant jurisdiction.

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or removed to the minimum extent necessary, and the remaining terms shall continue in full effect.

We may update these Terms of Service from time to time. When changes are made, we will update the date at the bottom of this page. Continued use of the website after any changes constitutes your acceptance of the updated terms.